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Data extraction
Getting Started
Electrodes
DAU
App & Tablet
Cloud Services
Safety
Research information
Billing & Payment
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Refunds, Returns, and Replacements
Application, Cleaning, and Servicing
Troubleshooting
LED indicators
Electrode patch
Charging
Settings
Data extraction
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X-trodes Knowledge Base
Troubleshooting
Data extraction
Getting Started
Electrodes
DAU
App & Tablet
Cloud Services
Safety
Research information
Billing & Payment
Shipping, Taxes, and Delivery
Refunds, Returns, and Replacements
Application, Cleaning, and Servicing
Troubleshooting
LED indicators
Electrode patch
Charging
Settings
Data extraction
I cannot remove the SD card from the DAU.
Turn off and turn on the DAU; Ensure the LED is blue (transmitting). If the issue persists, close the app and turn off the DAU, and restart the process.
Related articles
I cannot insert the SD card properly.
I can see only one SD EDF file in the processed files, and the file does not include the montage I chose.
I uploaded the data from the SD card to the cloud, but no EDF file was created.
What will happen if I press on executing an event while another event is already running (timer)?
I forgot to press SYNC after ending up the session, and I turned off the DAU